Refund policy

For Refund or Return the product must be in new condition. If the product is ruined or opened, the product shall not be refunded. Due to the excessive cost of International shipments we do not accept refunds or cancellations of orders once shipped unless the product. In the event of the product damaged in transit we will replace.

Make sure to include contact information with the return and if possible, please provide us with a tracking number. Plant Me Botanics suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Plant Me Botanic will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.